Definitions
This section defines essential terms related to data protection and privacy used throughout our policy to provide clear understanding.
- Personal data means any information relating to an identified or identifiable natural person, such as name, email address, or payment details collected by Veralune.
- Processing refers to any operation performed on personal data, including collection, storage, modification, disclosure, or deletion.
- User refers to any individual who accesses or uses our services or website, including clients and visitors.
- Service involves the economic training programs and related offerings Veralune provides to directors and business owners.
- Cookies are small data files stored on user devices to enhance website functionality, user experience, and tracking.
Data Collection
Veralune collects personal data to enable effective delivery of our services, enhance user experience, and comply with legal obligations.
User-Provided Data
The following categories of information are collected directly from users when interacting with Veralune:
- Full name and contact details such as email address to facilitate communication.
- Professional information including company name and job title to tailor service content.
- Payment and billing information necessary for registration and service access.
- Feedback and survey responses to improve program quality.
- User credentials such as usernames and passwords for account security.
- Preferences and settings indicated during service use.
Automatically Collected Data
When accessing our website or services, certain information is collected automatically, including:
- IP addresses to facilitate secure access and prevent unauthorized use.
- Browser type and version to optimize site compatibility.
- Pages visited and duration to understand user interaction and improve content.
- Device information including operating system and screen resolution.
- Cookies and tracking technologies used to enhance user experience and analytics.
- Referral sources indicating how users arrived at the site.
Third-Party Data Sources
Veralune may receive personal data from trusted third parties to enrich service delivery and maintain data accuracy.
- Professional and business directories for validating user roles.
- Payment processors to facilitate transactions securely.
- Analytics providers that help us understand user engagement and behavior.
Purposes of Data Processing
We process personal data for specific, legitimate purposes related to our economic training services focused on spiritual and business growth:
- To manage user registrations and provide access to training materials.
- To communicate relevant program updates and respond to inquiries.
- To process payments and support business accounting requirements under Swiss regulations.
- To personalize user experience and improve content relevance.
- To conduct research and gather feedback for continuous program enhancement.
- To ensure website security and prevent fraudulent activities.
- To comply with applicable legal and regulatory obligations.
- To enforce our terms of service and protect our rights.
Legal Bases for Processing
Veralune relies on the following legal grounds under Swiss data protection laws and GDPR where applicable:
- User consent obtained during registration for specified data use.
- Performance of a contract to deliver services agreed upon by the user.
- Compliance with a legal obligation, including tax and accounting requirements.
- Legitimate interests pursued by Veralune to maintain secure operations and service quality.
GDPR Compliance
Veralune aligns with GDPR principles to uphold data subject rights and transparency in processing activities.
- Right of access to confirm and review personal data processed.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure under certain conditions to remove personal data.
- Right to restriction of processing for specific purposes.
- Right to data portability to obtain and reuse data freely.
- Right to object to data processing on grounds related to individual circumstances.
Cookie Policy
Cookies enhance our website functionality by remembering preferences, enabling secure logins, and collecting anonymous analytics data.
We use session cookies for temporary data, persistent cookies to remember settings, and third-party cookies for analytics and marketing.
Cookies are categorized as essential, performance, functionality, and targeting based on their purpose.
Users can control cookie preferences via browser settings or through options presented on our website.
For detailed information, please visit our Cookie Policy page on Veralune.digital.
Data Sharing
Veralune shares personal data only with authorized parties necessary for delivering our services or fulfilling legal requirements.
- Service providers contracted to facilitate payments and technical support.
- Professional advisors, including legal and accounting consultants bound by confidentiality.
- Regulatory authorities where required by law or official request.
- Marketing partners only with user consent to provide relevant offers.
- Analytics providers under strict data protection agreements.
- No unauthorized third-party sales or operations of personal data occurs.
International Data Transfers
Personal data may be transferred outside Switzerland or the EU only when adequate data protection safeguards are in place to secure privacy rights.
Such safeguards include standard contractual clauses and assessments confirming adequate protection measures by recipients.
Data Retention
We retain personal data only as long as necessary for the purposes outlined, or to comply with legal obligations.
User account data is retained during active use and archived for regulatory compliance after account closure.
Communications are stored to resolve inquiries or disputes and may be deleted upon reasonable request.
Access and system logs are preserved for security monitoring and deleted periodically according to internal policies.
Personal data deletion requests are handled promptly unless retention is required legally.
Data Security
Veralune implements technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.
- Encrypted data transmission using TLS protocols.
- Regular security audits and vulnerability assessments.
- Access controls limiting data processing to authorized personnel only.
User Rights
Users have specific rights regarding their personal data held by Veralune under applicable laws.
- Accessing personal data and obtaining a copy.
- Requesting correction of inaccuracies.
- Requesting deletion of data within legal limits.
- Objecting to certain processing activities.
- Requesting data portability.
- Withdrawing consent where processing is consent-based.
- Filing complaints with data protection authorities.
- Requesting restrictions on data use.
How to Exercise Your Rights
To exercise your rights or submit inquiries, please contact Veralune at [email protected] or by mail at Impasse des Terreaux, 1632 Riaz, Switzerland. Include your identification details and request specifics for prompt processing.
We aim to respond to privacy rights requests within 30 days to ensure timely handling and protection of your personal data according to applicable regulations.
Marketing Communications
Veralune provides opportunities to receive updates, offers, and educational content related to our economic and spiritual growth training programs. You can opt-in or opt-out at any time to tailor your communication preferences.
Unsubscribe from marketing communications at any time by following the link in our emails or contacting us directly at Veralune.
Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from minors. Parents are encouraged to monitor their children's online activities.
Third-Party Links
Veralune’s website may contain links to external sites which are not operated by us. We are not responsible for the content or privacy practices of those third-party sites.
Privacy Policy Updates
We review and update our privacy practices periodically. Any significant changes will be communicated through our website or direct notices to clients to maintain transparency.